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ServiceNow CIS-HAM is a certification exam that is designed to test the skills and knowledge of professionals in the field of hardware asset management. Certified Implementation Specialist - Hardware Asset Management certification is perfect for individuals who are responsible for managing and maintaining the hardware assets of an organization, such as desktops, laptops, servers, and mobile devices. The CIS-HAM exam is a vendor-specific exam that is offered by ServiceNow, a leading provider of cloud-based IT service management solutions.

ServiceNow CIS-HAM or Certified Implementation Specialist - Hardware Asset Management exam is a globally recognized certification that validates the candidate's expertise in managing hardware assets using ServiceNow platform. ServiceNow, a cloud-based platform, offers various modules for managing IT services and the CIS-HAM certification provides the skills needed to manage the hardware assets in an organization.

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Valid CIS-HAM Test Vce, CIS-HAM Valid Exam Sims

ServiceNow CIS-HAM certification exam is a very difficult test. Even if the exam is very hard, many people still choose to sign up for the exam. As to the cause, CIS-HAM exam is a very important test. For IT staff, not having got the certificate has a bad effect on their job. ServiceNow CIS-HAM certificate will bring you many good helps and also help you get promoted. In a word, this is a test that will bring great influence on your career. Such important exam, you also want to attend the exam.

ServiceNow Certified Implementation Specialist - Hardware Asset Management Sample Questions (Q74-Q79):

NEW QUESTION # 74
Which of the following are valid contract states during a contract's lifecycle? (Choose four.)

Answer: C,D,E,G

Explanation:
Explanation
A contract is a record that defines the terms and conditions of an agreement between your organization and a vendor or a manufacturer12.
A contract has a state field that indicates the current status of the contract in its lifecycle12.
The valid contract states are12:
Draft: The contract is being created or edited and has not been finalized or approved yet.
Canceled: The contract has been canceled before it became active or expired.
Active: The contract is in effect and the terms and conditions are being fulfilled by both parties.
Expired: The contract has reached its end date and is no longer valid or enforceable.
Therefore, the correct answer is A. Draft, B. Canceled, E. Active, and G. Expired, as these are the valid contract states during a contract's lifecycle.
References: 1: Contract and renewal management - ServiceNow 2: Contract Management - Product Documentation: Tokyo - ServiceNow


NEW QUESTION # 75
What is the difference between ITAM personas and ITAM Roles? (Choose four.)

Answer: B,C,D,F

Explanation:
According to the ServiceNow Hardware Asset Management documentation, ITAM personas and ITAM roles are different concepts that relate to the types and access of users of the product. The difference between them are as follows:
* ITAM personas are user profiles that represent the typical users of the ITAM product and their business needs. They are not tied to any specific role or permission, but rather describe the goals, challenges, and expectations of the users. For example, some of the ITAM personas are IT Asset Manager, IT Asset Analyst, IT Procurement Manager, and IT Finance Manager1.
* ITAM roles are access controls that determine what features and functions a user can access in the ITAM product. They are assigned to users or groups based on their responsibilities and tasks. They can also be combined to grant multiple levels of access to a user. For example, some of the ITAM roles are asset, asset_admin, asset_tagging, and procurement2.
Therefore, a user may have multiple roles, but a single persona (A), roles control access to features in the product (B), personas represent types of users of the product , and a user may have multiple roles and personas (F) are the correct statements that describe the difference between ITAM personas and ITAM roles. References:
1: ITAM personas 2: ITAM roles


NEW QUESTION # 76
A user's broken laptop is replaced via an incident. Upon completion, the Incident Management application triggers the swap/replace asset task. Which fields are automatically updated in the associated asset record?
(Choose three.)

Answer: B,D,E

Explanation:
Explanation
According to the ServiceNow Hardware Asset Management documentation, a swap/replace asset task is a type of asset task that is used to replace a faulty or damaged asset with a new or refurbished one1. When an incident is resolved by swapping or replacing an asset, the Incident Management application triggers a swap/replace asset task and assigns it to the asset manager2. When the asset manager completes the task, the following fields are automatically updated in the associated asset record3:
Software allocations: The software allocations of the old asset are transferred to the new asset, and the old asset is marked as unallocated.
Related CI record: The related configuration item (CI) record of the old asset is updated with the new asset information, and the old asset is marked as retired.
Disposal information: The disposal information of the old asset is updated with the reason, date, and method of disposal.
The other options, maintenance contracts and depreciation values, are not automatically updated in the associated asset record when a swap/replace asset task is triggered. Maintenance contracts are not affected by the swap/replace operation, as they are linked to the asset model, not the individual asset4. Depreciation values are not updated automatically, as they are calculated based on the asset cost, depreciation method, and depreciation schedule5. References:
ServiceNow Hardware Asset Management: Asset tasks
ServiceNow Hardware Asset Management: Swap/replace asset task
ServiceNow Hardware Asset Management: Swap/replace asset task workflow
ServiceNow Hardware Asset Management: Contract and renewal management
ServiceNow Hardware Asset Management: Depreciation


NEW QUESTION # 77
When creating a stock rule that replenishes from a vendor, what is a primary requirement for the warehouse stockroom? Choose 2 answers

Answer: B,C

Explanation:
According to the ServiceNow Hardware Asset Management documentation, a stockroom is a location where assets are stored and managed. A stockroom must have an assigned manager who is responsible for overseeing the stockroom operations and inventory. The stockroom manager must have a valid email address to receive notifications and alerts related to the stockroom, such as low stock levels, stock transfers, and stock orders.
The other options are not primary requirements for the warehouse stockroom. The stockroom does not need to have an assignment group, a valid time zone, or a valid mobile phone.


NEW QUESTION # 78
What are model records?

Answer: B

Explanation:
Explanation
Model records are used to define the common attributes and characteristics of hardware assets, such as manufacturer, model number, device type, category, cost, etc.1 Model records help to standardize the hardware assets and simplify the asset management process by grouping assets with similar properties1 Model records are created and managed from the Product Catalog module under the Hardware Asset Management application2 Model records are not the same as configuration items (CIs), which are any computer, device, software, or service in the Configuration Management Database (CMDB)3 Model records do not directly associate CI classes with asset classes, although they can be linked to CI classes through the Class field4 Model records are not anything capable of being owned or controlled to produce economic value, which is a general definition of an asset References: 1: Model records - ServiceNow 2: Product Catalog - ServiceNow 3: Configuration Management Database - ServiceNow 4: Create a model record - ServiceNow : [Asset Management - ServiceNow]


NEW QUESTION # 79
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